Privacy Policy

Welcome to steelhillplumbing.com  operated by This Privacy Policy explains how we collect, use, disclose, and protect information you provide when you visit our Site or use our plumbing services.

By using the Site or our services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use our Site or services.

Information We Collect

Information You Provide

  • Personal Information: such as your name, email address, phone number, mailing and service address when you contact us, request quotes, or book services.

  • Project Information: details about your plumbing issue or project requirements.

  • Payment Information: credit/debit card details or billing information when paying for services (processed securely via third-party payment providers).

  • Communications: any messages, emails, or calls you make to us.

Information Collected Automatically

  • Usage Data: browser type, IP address, pages visited, time spent on pages, and other analytics data collected via cookies and similar technologies.
  • Cookies: small data files stored on your device to help enhance your user experience.

How We Use Your Information

We use your information to:

  • Provide and manage plumbing services you request.

  • Respond to inquiries and customer service requests.

  • Process payments and billing.

  • Improve our website and services.

  • Communicate important updates, promotions (with your consent), or service-related notifications.

  • Comply with legal obligations and protect against fraud.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data to improve the Site. You can control cookies through your browser settings but disabling some cookies may affect Site functionality.

Sharing Your Information

We do not sell your personal information. We may share information with:

  • Trusted third-party service providers (e.g., payment processors, hosting services) under confidentiality agreements.

  • Legal authorities if required by law or to protect rights.

Data Security

We implement reasonable measures to protect your data but cannot guarantee absolute security over the internet.

Your Rights

Depending on your location, you may have rights to access, correct, delete your personal data, or object to certain processing. Contact us to exercise these rights.

Data Retention

We keep your data only as long as necessary to provide services and comply with legal requirements.

Links to Other Sites

Our Site may contain links to third-party sites with separate privacy policies.

Changes to This Policy

We may update this policy; changes will be posted here with a revised date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Steel Hill Plumbing & Heating

Phone: 781-384-5351
Address: Rockland, MA 02370 MA LIC: #15544